Return & Refund Policy

At Perfume Central, we want you to shop with confidence.

Returns
For hygiene and quality assurance reasons, we cannot accept returns or exchanges on fragrances that have been opened, used, or tampered with.

If your order arrives damaged, defective, or you receive the wrong item, please contact us within 48 hours of delivery. Include your order number and clear photos of the product and packaging so we can assess the issue.

If your claim is approved, we will arrange a replacement or refund at no additional cost to you.

Cancellations
Orders may be cancelled before they have been dispatched. Once an order has been shipped, it cannot be cancelled.

Refunds
Approved refunds will be processed to your original payment method. Processing times may vary depending on your payment provider.

If you have any questions regarding your order, please contact our customer support team and we'll be happy to assist you.